Privacy & Security

New PLK Privacy Policy — Your Data Is Safe with Us

How your personal data is collected, why it is used, how long it is retained, and what rights you have — New PLK sets it all out openly here. This is not just a legal formality; it is the foundation of the trust between you and us.

Updates: January 2026
Applicable: All Members
Reading Time: ~8 minutes
Language: Bengali
SSL 256-bit Your Data Is Never Sold GDPR Aware
Our Commitment:
✓ Data is never sold ✓ Protected with SSL Encryption ✓ Data can be deleted at any time ✓ Transparent Cookie Policy ✓ Complaints can be submitted to support 24/7
1
What Data Is Collected

From the moment you create a New PLK account, certain information is collected at every step of using the platform. This falls into two categories — information you provide directly, and information collected automatically as you use the platform.

Information You Provide Directly:

Data Type When It Is Collected Requirements
Name & Date of Birth At Registration Mandatory
Mobile Number During Registration & Verification Mandatory
Email Address At Registration Mandatory
Payment Information Deposit/Withdrawal Mandatory
NID / Passport For KYC verification When Required
Address For KYC verification When Required

Automatically Collected Data:

  • IP address and device type (phone/tablet/computer).
  • Browser and operating system information.
  • How long you viewed each page on the platform.
  • Gaming history and betting patterns.
  • Transaction history and timestamps.
Why Is This Information Needed? Without this information, it is not possible to secure your account, prevent fraud, or process payments. New PLK collects only what is necessary.
2
How and Why Your Data Is Used

New PLK never uses your data for unnecessary purposes. Every piece of information has a specific reason behind its use, and that is clearly explained below:

  • Account Management: To secure login, password resets, and account access.
  • Payment Processing: To process deposits and withdrawals correctly and to prevent fraudulent transactions.
  • Identity Verification (KYC): To comply with anti-money laundering regulations and to prevent underage access.
  • Customer Support: To resolve your issues and provide you with the right support.
  • Platform Improvement: To understand which features are used most and improve the service accordingly.
  • Responsible Gaming: To identify unusual gaming patterns and ensure member protection.
  • Legal Obligation: To meet regulatory requirements.
Marketing Communications: New PLK may send you messages about offers and promotions. You can turn this off at any time from your account settings.
3
How Long Your Data Is Retained

New PLK does not retain data indefinitely. Each category of data has a defined retention period:

  • Active Account Data: For as long as your account remains active.
  • Transaction Records: A minimum of 5 years, as required by law.
  • KYC Verification Documents: 3 years after account closure.
  • Game Logs & History: 2 years after account closure.
  • Support Conversations: 1 year after resolution.
  • Marketing Preferences: Until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

4
Sharing Information with Third Parties

New PLK never sells your data. However, there are specific situations where information must be shared with third parties:

  • Payment Providers (bKash, Nagad, Upay, etc.): Only the information necessary to complete a transaction is shared.
  • Game Providers (Evolution, Pragmatic Play, etc.): Limited data for game operation.
  • KYC Verification Services: Documents required for identity verification.
  • Law Enforcement: Under a court order or lawful legal claim.
  • Anti-Fraud Service: Limited data for fraud detection purposes.
Secure Agreements: All third parties we share data with are bound by strict confidentiality agreements. They are not permitted to use your information for any purpose beyond what New PLK authorizes.
5
Cookies & Tracking Technologies

The New PLK website uses various types of cookies. Cookies are small files stored in your browser that help enhance your experience.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

6
Technical Measures for Data Protection

New PLK upholds the highest industry standards in data protection. Security isn't just a promise — it's enforced at the technical level:

  • 256-bit SSL/TLS Encryption: All data travelling between your browser and New PLK's servers is encrypted — to the same standard used by banks.
  • Password Hashing: Your password is never stored directly. It is hashed using the bcrypt algorithm.
  • Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
  • Regular Security Audits: A third-party security team regularly audits and tests our systems.
  • Access Control: Even within New PLK, only authorized personnel can access specific data.
  • Data Backup: Data is securely backed up across multiple locations.
In the event of a security breach (which we take every measure to prevent) Within 72 Hours Affected members will be notified.
7
Your Privacy Rights

You have several important rights regarding your data at New PLK. These aren't just words on paper — they work in practice:

Right to Access

To view what data we hold on you, submit a request to Support. You'll receive a full report within 30 days.

Right to Rectification

If any of your information is incorrect, you can update it via Account Settings or by contacting support.

Right to Erasure

When your account is closed, all data will be deleted once the legally required retention period has ended.

Right to Object

To opt out of marketing messages or profiling, contact support at any time.

Right to Data Portability

You can export your data in a machine-readable format (CSV/JSON).

Right to Restrict Processing

In certain circumstances, you can request that the use of your data be temporarily restricted.

To exercise these rights [email protected] Email us or reach out in Bengali via Live Chat.
8
Children's Privacy

New PLK strictly prohibits anyone under the age of 18 from using the platform. No data from minors is knowingly collected.

If a minor has opened an account and this comes to our attention — or is reported by a guardian — the account will be closed immediately and all data deleted. Any remaining balance will be refunded through the appropriate process.

If you know of a minor using New PLK, please Immediately Let us know at [email protected].
9
Privacy Policy Updates

New PLK may update this Privacy Policy from time to time — due to changes in law, the addition of new features, or security improvements. When significant changes are made:

  • Advance notice will be sent to your registered email address.
  • A notification will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree with the new policy, please withdraw your balance before closing your account.

10
Contact & Complaints

For any questions or complaints regarding the privacy policy, please contact New PLK's Data Protection Team:

  • Email: [email protected] (Subject: Privacy Policy Inquiry)
  • Live Chat: Instant support in Bengali, 24/7.
  • Complaint Deadline: A written response will be provided within 30 days.

If you feel your complaint has not been adequately addressed, you may escalate it directly to New PLK's licensing authority.

What Sets New PLK's Privacy Policy Apart

Your data is protected not just in words, but through concrete action.

Your Data Is Never Sold

New PLK does not sell your data to any advertising company or data broker — this is written into our policy and enforced at a technical level.

Bank-Level Security

256-bit SSL encryption, bcrypt password hashing, and regular third-party security audits — your data is protected to the highest standard.

Your Data, Under Your Control

View, edit, delete, or download — you have full control over decisions about your data.

Minimum Data Collection

New PLK only collects what is strictly necessary. We don't ask for information we don't need — this is our Data Minimization policy.

A Policy Written in Plain Language

No complex legal jargon — New PLK's privacy policy is written in plain, simple language so everyone can understand it.

Data Deletion After a Set Period

Data is not retained once the purpose has been fulfilled. It is automatically deleted after the designated period.

Frequently Asked Questions

About Technical Issues & Registration

This type of issue usually has a few common causes, and in most cases can be resolved from home.

Try this first: Clear your browser cache and cookies. In Chrome, go to Settings → Privacy → Clear browsing data. Then close and reopen your browser.

If installed as a PWA: Long-press the icon on your home screen to uninstall it, then reopen newplk.net and tap "Add to Home Screen" — this is how updates work.

Check your internet connection: Try both mobile data and Wi-Fi — the issue may be specific to a particular network.

If your VPN is off, turn it on — if it's on, turn it off: Pages can sometimes take longer to load due to network routing issues.

If the issue persists, reach out via Live Chat — our support team will provide tailored solutions based on your specific device and network.

Opening an account at New PLK is quick and straightforward — the entire process typically takes just 3–5 minutes.

What You Need to Register:
• An active Bangladeshi mobile number (for OTP verification)
• Your full name (as it appears on your NID)
• Date of birth (for age verification — you must be 18+)
• Email address (optional but highly useful)
• A strong password

Process: An OTP will be sent to your mobile number → verify it → fill in the remaining details → done. Your account is ready.

Is KYC required right away? Not for regular gameplay. However, an NID or other identity document may be required for large withdrawals or transactions above a certain threshold. This is purely a security measure — for most members, it is never needed.

A 150% welcome bonus is available right after registration — with your first deposit.

Join with confidence — your data is safe

You've read New PLK's Privacy Policy — now you know exactly how well your data is protected. Sign up today and claim your 150% welcome bonus.

✓ Data Secured ✓ SSL Encrypted ✓ Free Registration
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